Otterbein SeniorLife
Executive Leadership

Jill Wilson

President/CEO

Jill Wilson joined Otterbein 30 years ago and has held several key roles, including Chief Financial Officer, Vice President of Strategic Planning, Executive Vice President and in 2009 was promoted to President and CEO. She has led major organizational growth initiatives, strengthened service delivery, and championed innovation across the continuum of care.

Highly engaged in professional and civic leadership, Ms. Wilson serves as Chair of the Premier Health System Board and, through that role, sits on the Wright State University Board as a national trustee. She is Chair of the Caring Communities Insurance Company Board. Her contributions extend statewide as past Chair of LeadingAge Ohio and past Chair of the Ohio Board of Executives of Long‑Term Services & Supports.

Ms. Wilson earned her BBA in Accounting from Georgia Southern University and a master’s in organizational development from Bowling Green State University. Prior to serving Otterbein, she enjoyed working in public accounting as a CPA. She is widely recognized for her leadership, including being named  a recipient of the Everest Leaders and Legends Award, inducted into the Greater Butler and Warren County Junior Achievement Business Hall of Fame and as an AIA Environments for Aging Champion.

Chris Green

VP Finance

Mr. Green serves as Vice President of Finance and Chief Financial Officer for Otterbein SeniorLife. He joined Otterbein in 2001 and has served in his current role since 2005. Mr. Green also serves as Treasurer of the Board of Directors. A seasoned financial leader in the senior living field, Mr. Green brings more than 35 years of progressive experience, including 14 years at CommuniCare Health Services.

Mr. Green holds a B.S.B.A. from Xavier University and is a Certified Public Accountant as well as a Chartered Global Management Accountant. He is an active member of LeadingAge Ohio, serving as Chair of the SNF/AL Payment Committee, and participates in the American Institute of CPAs and the Ohio Society of CPAs.

A respected industry voice, Mr. Green has been a featured presenter at numerous conferences, including LeadingAge Ohio, Ohio Health Care Association, and Ziegler Senior Living events. He previously served on the Audit Committee of Caring Communities Insurance Company.

Lynette Jagels

VP Information Technology

Mrs. Jagels serves as Vice President, Information Technology & Chief Information Officer, responsible for leading the organization’s IT strategy and overseeing enterprise-wide technology operations. Her role supports Otterbein’s mission-driven senior living services, which include life plan communities, assisted living, memory care, home health, and hospice — requiring technology governance across multiple campuses and service lines.

Mrs. Jagels supports organizational growth and senior living innovation through technology, ensuring secure, efficient IT systems that enhance resident care and staff productivity. She also leads digital transformation initiatives within a multi-site healthcare and senior living environment.

Mrs. Jagels earned a Bachelor of Science in Finance and an MBA in Management Information Systems. She has been with Otterbein for over 30 years and in her current role for 26 years.

Jeff Kmet

VP Properties & Construction

Mr. Kmet serves as the Vice President of Properties and Construction for Otterbein SeniorLife. In this role, he oversees all new construction and renovation projects across Otterbein’s communities, guiding pre‑construction planning, design, and overall construction project management. With more than 10 years of service to Otterbein, Mr. Kmet is committed to enhancing the resident experience through innovative design solutions and the incorporation of green technologies that support comfort, independence, and quality of life.

With over 30 years of experience in the construction industry, Mr. Kmet held several senior leadership positions prior to joining Otterbein, including Director of Construction at Neyer Properties and Project Executive and Project Manager at Petter Construction Company of Ohio.

Mr. Kmet holds a Bachelor’s Degree in Building Construction Management from Purdue University. He also completed the Construction Leaders of Tomorrow program at Xavier University and is a LEED (Leadership in Energy and Environmental Design) certified professional.

Dan Arnold

VP Small House Neighborhood Operations

Mr. Arnold serves as Vice President of Operations for Otterbein SeniorLife’s Small House Neighborhoods, bringing more than 15 years of healthcare and operational leadership experience to his role. He is responsible for advancing Otterbein’s innovative small‑house model of skilled nursing and rehabilitation, ensuring high‑quality care environments that are resident‑centered, clinically strong, and operationally efficient.

Mr. Arnold holds a Bachelor of Science in Construction Management with a Minor in Business Management from Brigham Young University. His background includes early service as a Psychiatric Technician at Utah State Hospital, equipping him with direct behavioral‑health experience that informs his leadership across complex care settings.

His professional credentials reflect a strong commitment to public safety and clinical readiness. Mr. Arnold previously served as a National Registered Emergency Medical Technician–Paramedic (EMT‑P) and a Level II Firefighter for the State of Ohio, serving for several years as a Volunteer Firefighter at the Bethel‑Clark Fire Department. He is a Licensed Nursing Home Administrator and has earned five deficiency‑free surveys from the Ohio Department of Health. Mr. Arnold regularly hosts international workshops on small‑house skilled nursing, sharing best practices with other providers.

Catherine Chiovaro

VP Workforce Management & Strategy

Mrs. Chiovaro is the Vice President of Workforce Management and Strategy for Otterbein SeniorLife, leading Human Resources, Workforce Management & Scheduling, and the Otterbein Staffing Agency. She brings more than 30 years of leadership experience in senior care operations and workforce strategy.

She joined Otterbein in 2022 after a 17-year career at Laurel Health Care Company, where she served as Administrator, Regional Director, and Vice President of Operations. Prior to that, she spent a decade with HCR ManorCare and was recognized as West Virginia’s Nursing Home Administrator of the Year in 2004.

Mrs. Chiovaro holds a Bachelor of Arts in English from Plymouth State University and a Master’s in Health Services Administration from The George Washington University. She completed an administrative residency with The Johns Hopkins University and Geriatric Center.

She has guided multiple teams to deficiency-free surveys and earned Laurel Health Care’s President’s Award. NAB-licensed since 1994, she maintains active licenses in Virginia and Ohio. She has served on the boards of the West Virginia, Virginia, and Ohio Health Care Associations and is a frequent presenter on workforce strategy and solutions, compliance, quality, and performance improvement.

Shonia Russelle

VP Marketing & Communications

Shonia Russelle is an accomplished senior living sales and marketing executive with 30 years of experience, specializing in strategic marketing, brand development, and business growth across the post‑acute and senior living continuum. As Vice President of Marketing and Communications for Otterbein SeniorLife, she leads multi‑state initiatives that elevate brand engagement, strengthen market position, drive census growth, and enhance organizational performance. Her leadership is known for transforming teams, modernizing marketing functions, and aligning brand strategy with long‑term organizational goals.

Prior to joining Otterbein, Shonia served as Vice President of Sales and Business Development and Corporate Director of Business Development for Guardian Elder Care, where she oversaw business development operations for 31 facilities across Ohio, Pennsylvania, and West Virginia. She previously held the role of Regional Director of Sales at CommuniCare Health Services, directing a multi‑state team of business development professionals and supporting enterprise‑wide growth strategies throughout Ohio and Pennsylvania.

Her expertise spans sales leadership, marketing strategy, communications, and enterprise‑level business development. She has served on the American Heart Association Executive Leadership Board for eight years and the SMASH Senior Living Sales and Marketing Advisory Board for more than a decade, contributing her insights and experience to advance the senior living field at both state and national levels. Shonia holds a Bachelor of Organizational Management from Tiffin University along with certification in Strategic Marketing, and is a 2023 alumna of the Larry Minnix Leadership Academy.

Jason Miller

Senior Vice President

Mr. Miller serves as Senior Vice President for Otterbein SeniorLife, where he oversees operations for SeniorLife Communities, Home Health, Hospice, and Construction services. Mr. Miller has 30 years of experience in senior living, including clinical, operations, expansion, and leadership.

Mr. Miller joined Otterbein in 2009 after serving as Executive Director of Graceworks Bethany Village in Centerville, Ohio, a large senior living community serving approximately 700 residents. Mr. Miller is a Licensed Nursing Home Administrator, a Registered Nurse, holds a Bachelor of Science in Nursing from The Ohio State University, and a Master of Business Administration from Indiana Wesleyan University.

Mr. Miller is a past examiner for the Ohio Awards of Excellence and is an ongoing facilitator at the Ohio LeadingAge Leadership Academy. He is a member of the United Methodist Association’s Educational Assessment Guidelines Leading toward Excellence (EAGLE) Accreditation Commission. EAGLE Accreditation is designed for faith-based, health, and wholeness organizations to enhance the quality of services provided.

He also serves as a Board Member of LeadingAge Ohio, is the Chair of the Advocacy Committee, and facilitates the Zeigler Large Campus CEO Symposium. He previously served on the United Methodist Association Board as well as the Finance Committee. A dedicated senior living and healthcare leader, he brings more than three decades of operational, clinical, and executive experience to his role.

Emily Simpson

VP Clinical Quality

Ms. Simpson brings more than 30 years of nursing and long‑term care experience to her role as Vice President of Clinical Quality at Otterbein SeniorLife, a position she has held since 2015. Her history with Otterbein dates back to 1999, when she worked on the Otterbein Lebanon campus before gaining corporate leadership experience with Premier Healthcare Management.

Throughout her career, Ms. Simpson has served in key roles, including Director of Clinical Reimbursement, Director of Nursing, and MDS Coordinator. She holds a Bachelor of Nursing from Wright State University and is a 2021 alumnus of the Larry Minnix Leadership Academy.

Ms. Simpson is certified in risk management and resident assessment and serves on the LeadingAge Ohio’s Clinical/Operations subcommittee and is an active participant in the LeadingAge National Nursing Home Network.

Kimberly Schmidt

VP of Philanthropy

Kimberly Schmidt joined the Otterbein SeniorLife team in 2022 and serves as Vice President of Philanthropy. She leads a highly experienced team of six professionals with a combined 150 years of fundraising expertise. Kimberly is deeply passionate about philanthropy as an expression of our shared humanity — strategically addressing root-cause challenges to meaningfully improve quality of life.

Prior to joining Otterbein, Kimberly spent 21 years with the YMCA, following earlier work with Mercy Health. She brings more than 30 years of fundraising and leadership experience, including service as Vice President of Development, Marketing, and Communications, and co-director of Safety and Security at the YMCA. During her tenure, she also served as YMCA Archivist, creating a 125-year historical installation, and acted as project manager for a major municipal collaboration supporting the Booker T. Washington Community Center. For her innovation and entrepreneurial leadership, she received the YMCA’s prestigious James Naismith Award.

She holds a Bachelor of Arts from The Ohio State University, with a double major in Psychology and Criminology. Her civic leadership includes serving as past president of the Hamilton Junior Women’s League and the Rotary Club of Hamilton, Ohio, as well as board service with the FBI Cincinnati Citizens Academy Alumni Association.

Kimberly is especially passionate about brain health, volunteer governance, and helping others discover their philanthropic voice — clearly and compellingly articulating aspirations for giving with purpose and enthusiasm.

Pam Richmond

VP and Chief Strategy Officer

Pam Richmond serves as Vice President of Strategy and New Ministry Development and Chief Strategy Officer for Otterbein SeniorLife. With more than 30 years of experience in senior living, she specializes in strategic planning, financial feasibility, market research, M&A due diligence, operations improvement, and regulatory reporting. She joined Otterbein in 2011 following a 16‑year consulting career with two national senior living accounting firms.

Earlier in her career, Mrs. Richmond served as Financial Manager for a community development corporation in Toledo, as an internal auditor for a Fortune 500 company, and as an auditor for KPMG. Mrs. Richmond is a Certified Public Accountant, Chartered Global Management Accountant, and graduated Magna Cum Laude with a B.S. in Accounting from Miami University, Oxford, Ohio.

Mrs. Richmond is a member of the American Institute of Certified Public Accountants, the Ohio Society of Certified Public Accountants, LeadingAge Ohio, and LeadingAge National and regularly speaks at state and national conferences. She serves on the Sylvania Community Services board as treasurer and chair of the finance committee, overseeing the Sylvania Senior Center and Childcare Services, which provide preschool, summer daycare, and before- and after-school care in Sylvania.