You’ll often feel immersed in a family-like atmosphere at Otterbein SeniorLife communities. Residents form friendships with each other and with the staff, or partners, as they’re frequently referred to here. Everyone looks out for each other, in good times and challenging ones.
Let’s get to know a few of our partners and learn what they love about working at Otterbein Cridersville, a beautiful campus with serene countryside views located in northwest Ohio.
Meet Amanda, Human Resource Manager

“We have a really good partnership, not only with each other but with our residents. We really want to keep them as happy as possible but also make them feel like they’re well-loved.”
– Amanda Gross, Human Resource Manager
Amanda Gross, human resource manager at Otterbein Cridersville, loves the family atmosphere within the community. She was incredibly grateful for this compassionate team when her father-in-law received post-acute care and rehabilitation services at Otterbein.
Amanda also appreciates the resident interactions and treasures the moments she can assist with cell phones or other electronic devices. Amanda recognizes that a resident’s family isn’t by their side in everyday life, so that’s where she and other partners can step in to help.
Staff testimonial: Trusting Otterbein with our family members >>
Meet Lori, Director of Hospitality

“I love the fact that Otterbein’s staffing is just tremendous. The dedication from the nurses to the aides; the care and the quality that they give the residents are just mind-boggling to see every day.”
– Lori Black, Director of Hospitality
Lori Black, director of hospitality at Otterbein Cridersville, loves building relationships with the residents each day. She is empowered as an Otterbein partner to help make every day joyful for the residents.
For example, even though Lori’s main tasks involve keeping the resident homes, apartments, and common areas clean, she knows she can set those tasks aside to assist a resident. If she finds that a resident is having a hard time, Lori can join them for a walk or help them work on a puzzle — whatever it takes to make their day better.
Meet additional partners at Otterbein Cridersville >>
Meet Hope, LPN
“The residents mean a ton to me. I love seeing them every day. They always ask me, ‘When are you going to be back on the next shift, or are you going to be back tomorrow?’ And you just know that you’re making a difference in their day-to-day lives when they’re excited for you to come into their home and see you.” – Hope Cockerell, LPN
Hope Cockerell, LPN, loves working at Otterbein Cridersville, and she appreciates that the management and the staff are always willing to help out in any way they can. She loves the team effort and how beautiful and clean the community is.
Meet Jennifer, Culinary Aide

“They [the residents] just mean a lot because their stories impact all of us, not just me or not just anybody, but everybody. Everybody has some kind of relatable story that they can go home with or feel good in their heart after they’ve put in a day knowing that they helped somebody else out.” – Jennifer Blankemeyer, Culinary Aide
Jennifer Blankemeyer, culinary aide, agrees that there are a lot of great people who work at Otterbein Cridersville. Together, they work hard, have fun, and set out to achieve a common goal – to serve the residents every day. She loves coming to work and enjoys serving people food and chatting with them.
Meet Tammy, STNA
“What I like best about working at Otterbein Cridersville is the residents. When I come in every day, they always have a smile on their face, and they’re happy to see me. And they love me just like I love them.” – Tammy Thomas, STNA
Tammy Thomas, STNA, looks forward to working every day because she finds her job fulfilling and meaningful. She enjoys building relationships with the residents and meeting their individual needs. Seeing them smiling and happy is rewarding and empowers her to do her best in her role within the community.
Find Compassionate Care at Otterbein Cridersville
Otterbein Cridersville is a continuing care community that offers different levels of care if and when you need them, providing peace of mind for both you and your family. We provide compassionate, personalized care focusing on life-enriching experiences.
If you’d like to learn more about what we do, click the link below to request information or schedule an in-person or virtual visit.